Scale Free Systems, Inc. · Legal & Privacy
Privacy Policy
How Scale Free Systems collects, uses, protects, and manages information provided through our website, business communications, email, and SMS messaging.
Scale Free Systems, Inc. (“Scale Free Systems,” “SFS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
Information We Collect
We may collect personal information that you voluntarily provide when you visit scalefreeintl.com, submit a website form, request information, communicate with our team, or interact with our products and services.
- Name
- Company or organization name
- Job title
- Email address
- Mailing or business address
- Telephone or mobile phone number
- Information about your facility, equipment, water-treatment needs, or project
- Information submitted through website forms
- Communications you send to us
- Marketing and communication preferences
We may also automatically collect technical or usage information, such as IP address, browser type, device type, operating system, referring website, pages viewed, visit date and time, and website interaction information.
How We Use Your Information
We may use personal information to:
- Respond to inquiries and requests
- Evaluate potential applications for Scale Free Systems products and services
- Provide product, technical, sales, installation, and service information
- Communicate about potential projects
- Prepare proposals or estimates
- Provide customer support
- Operate and maintain our website
- Improve our website, products, services, and communications
- Analyze website usage and performance
- Maintain business and customer records
- Protect against fraud, misuse, and security threats
- Comply with legal and regulatory requirements
- Send marketing communications when appropriate consent has been provided or when otherwise permitted by law
Email Marketing
If you choose to receive marketing emails from Scale Free Systems, we may use your email address to send information about products, services, applications, educational resources, company updates, events, or related business information.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the message.
SMS & Text Message Marketing
If you expressly opt in to receive SMS or text-message marketing communications from Scale Free Systems, we may collect and use:
- Your name
- Your mobile phone number
- The date and time you opted in
- Your SMS consent or subscription status
- Your interactions with our messages, including link clicks or keywords you send
We use this information to send communications that you agreed to receive and to administer your SMS subscription.
We may provide information necessary for SMS delivery to service providers that help us administer messaging and marketing services, including Squarespace and its applicable messaging providers.
Mobile information and phone numbers collected for SMS marketing will not be sold, rented, or shared with unauthorized third parties for their own marketing or promotional purposes.
Consent to receive SMS marketing messages is voluntary and is not a condition of purchasing goods or services from Scale Free Systems.
Message Frequency
Message frequency may vary.
Message & Data Rates
Message and data rates may apply depending on your wireless carrier and mobile plan.
How to Opt Out
You may opt out at any time by replying STOP.
Commonly recognized commands such as END, CANCEL, UNSUBSCRIBE, or QUIT may also be used where supported.
After opting out, you may receive a confirmation message. We will then stop marketing SMS messages to that number unless you later provide new consent.
Help
If supported by the applicable messaging service, reply HELP for assistance, or contact Scale Free Systems at 636-349-4990.
How We Share Information
We do not sell or rent customer lists.
We may share personal information with trusted service providers that perform services on our behalf, including:
- Website hosting
- Website analytics
- Customer relationship management
- Email communications
- SMS communications
- Information technology
- Website security
- Business administration and operations
These providers may access information only as reasonably necessary to perform services for us and are expected to safeguard the information they receive.
We may also disclose information where reasonably necessary to comply with law, legal process, security requirements, enforce agreements, protect rights or safety, investigate unlawful conduct, or facilitate a corporate transaction.
Cookies & Website Analytics
Our website may use cookies and similar technologies to provide website functionality, understand visitor behavior, measure performance, improve user experience, remember preferences, and support security.
Depending on your browser and location, you may be able to control or disable certain cookies through browser settings or cookie-management tools made available on the website.
Disabling certain cookies may affect website functionality.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
- The type of information
- The purpose for which it was collected
- Our ongoing business relationship with you
- Applicable legal and regulatory requirements
- Business recordkeeping obligations
- The need to resolve disputes or enforce agreements
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration